Privacy Policy

1. Introduction

Westminster Chariots ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.

By using our services, you agree to the practices described in this policy.

2. Information We Collect

a. Personal Information

We may collect the following:

• Full name
• Email address
• Phone number
• Billing and payment details
• Pickup and drop-off addresses
• Trip history and booking preferences

b. Automatically Collected Information

When you use our website, we may collect:

• IP address
• Browser type and device information
• Pages visited and usage behavior
• Cookies and tracking data

c. Payment Information

Payments are processed securely through third-party providers. We do not store full payment card details on our servers.

3. How We Use Your Information

We use collected information to:

• Process and manage bookings
• Communicate confirmations, updates, and support
• Provide customer service and respond to inquiries
• Improve website functionality and user experience
• Detect and prevent fraud or unauthorized activity
• Comply with legal and regulatory obligations

4. Sharing of Information

We do not sell or rent your personal information.

We may share your information with:

• Trusted service providers (e.g., payment processors, booking systems)
• Chauffeurs or dispatch personnel as necessary to fulfill your service
• Legal authorities if required by law or to protect our rights

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

• Enhance user experience
• Remember preferences
• Analyze site traffic and performance

You may disable cookies through your browser settings, though some features may not function properly.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only as long as necessary to:

• Provide services
• Maintain business records
• Comply with legal obligations

8. Your Rights & Choices

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Opt out of marketing communications

To exercise these rights, contact us using the information below.

9. Third-Party Services

Our website may integrate third-party services (e.g., maps, payment gateways, analytics tools). These services operate under their own privacy policies, and we are not responsible for their practices.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

11. Confidentiality Commitment

As a premium chauffeur service, Westminster Chariots maintains strict discretion. All client interactions, travel details, and personal information are treated as confidential and private.

12. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

13. Contact Information

For questions or requests regarding this Privacy Policy: